Effective Date: 3.12.2025

Elxi (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase on https://elxi.in/ (“Website”).
By using our Website, you agree to the terms described in this policy.

1. Information We Collect

a. Personal Information You Provide

We may collect the following personal details when you interact with our Website:

  • Name
  • Email address
  • Mobile number
  • Billing and shipping address
  • Order and payment information
  • Feedback, reviews, and customer support messages
  • Account login details (if applicable)

We do not store your full payment card details; all payments are processed through secure third-party gateways.

b. Automatically Collected Information

When you browse our Website, certain information is collected automatically:

  • IP address
  • Device type, browser type & version
  • Pages viewed, time spent, click actions
  • Cookies & tracking data
  • Referring URL

This helps us improve Website performance and user experience.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering orders
  • Sending order updates, invoices, and confirmations
  • Providing customer service and resolving queries
  • Improving product quality and website performance
  • Personalizing your shopping experience
  • Sending offers, promotions, and product updates (only with your consent)
  • Detecting fraud, unauthorized access, or security breaches
  • Complying with legal and regulatory requirements

3. Cookies & Tracking

Our Website uses cookies and similar technologies for:

  • Website functionality
  • Shopping cart and user preferences
  • Analytics and performance tracking
  • Marketing and retargeting ads (if applicable)

You may disable cookies via your browser settings, but certain Website features may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share data only with:

  • Payment gateways
  • Courier & logistics partners
  • Technical service providers (hosting, analytics, SMS/email service)
  • Marketing service partners (only if consented)
  • Legal authorities, where required by law

All third-party partners are bound to follow strict confidentiality and data-protection measures.

5. Data Security

We implement advanced security measures to protect your personal data from unauthorized access, misuse, loss, or alteration.

While we strive for complete security, no internet transmission is 100% secure. Please take care when sharing information online.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion (where legally allowed)
  • Withdraw marketing consent
  • Request restriction of processing
  • Ask for a copy of the data we hold about you

To exercise any rights, contact us at the information below.

7. Marketing Communication

You may receive promotional emails, SMS, or WhatsApp messages only if:

  • You opted in during checkout or signup

You can unsubscribe anytime using the “unsubscribe” link or by contacting us.

8. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their content, privacy practices, or policies. Please review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our Website and products are not intended for individuals under 18.
We do not knowingly collect data from minors.
If you believe a minor has provided information, please contact us for immediate removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.

Continued use of the Website means you accept the updated policy.

11. Contact Information

For any questions, privacy requests, or concerns, you may contact:

Elxi Perfume
Email: info@elxi.in
Phone: 087777 06299
Website: https://elxi.in/

We will respond within a reasonable time frame.